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Useful Information
Appointment confirmation
For your convenience, we will phone, text or email you the day prior to your scheduled appointment.
Please note that if you reply a simple ‘YES' response is required on text reminders.
Waiting List
Due to the nature of our business, late nights and Saturday mornings book out several weeks in advance, for your convenience we have the ability to book at least a year ahead. Also, if you are unable to get an appointment at a time convenient to you, please don't hesitate to ask to be put on our waiting list, as due to cancellations we can frequently schedule an appointment for you.
Late arrivals
If you are running late, we will endeavour to accommodate you the best we can. However we may not be able to perform the full service (or any of the service), as we do have to consider the schedules of the following clients appointments.
Consultation
We offer a complimentary consultation service before any work is undertaken.
Skin allergy Test
We offer the opportunity for all clients current and new, to undergo a skin allergy test before every colour service. This needs to be done 48 hours before your colour appointment.
Payment
We accept Mastercard, American Express and Visa cards, as well as EFTPOS transactions.
For weddings and appointments requiring more than a 3 hour time allocation we will require a deposit at the time of booking.
Gift Vouchers
We offer gift vouchers available in any denomination, valid for all products and services.
Our Guarantee
We want you to be 100% satisfied with your hair, if for some reason we have not created a look you were expecting, we encourage you to let us know. If you are unhappy, please tell us within 10 days of your service and we will happily correct it for you free of charge. If, however you have simply changed your mind about what you were wanting, the full service price will be required.
Our Products
Because your hair has continually changing needs, we carry an extensive range of salon exclusive products, L'Oreal Professional, Schwarzkopf and Matrix. We are now stockists of Redken Haircare.
Parking
Due to our location in the town centre, we are able to offer you convenient parking, close to our door, free of charge.
Beverage Menu
To help with your enjoyment in the salon we offer you a complimentary selection of beverages including coffee, a wide variety of standard and herbal teas and filtered water. We also have the latest glossy magazines.
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